❓ Frequently Asked Questions
Answers to all your questions about tbije
From creating an account to depositing via bKash, bonuses, and safe gaming — find detailed answers to all important tbije questions here.
tbije is a trusted online betting and casino platform in Bangladesh. On this FAQ page you will find detailed answers to all common questions about account registration, deposits and withdrawals via bKash and Nagad, welcome bonuses, slots and live casino games, cricket betting, and responsible gaming. If you cannot find your question, contact our 24/7 live chat support.
Account and Registration
To open an account at tbije, you need an active mobile number, a valid email address, and a strong password. The registration process is fully supported in Bengali and can be completed in just a few minutes. If your details are correct, your account will be activated immediately.
You must be at least 21 years old to open an account at tbije. We believe in responsible gaming and minors are not permitted to create accounts. Proof of identity may be requested for age verification.
No, one person can only open one tbije account. Creating multiple accounts goes against our rules and may result in both accounts being suspended. If you have trouble accessing your existing account, please contact our support team.
Click the "Forgot Password?" option on the login page. A verification code will be sent to your registered mobile number or email. Use that code to set a new password. If you have any trouble, our support team is available 24/7 via live chat.
tbije carries out KYC verification when required for security purposes. You will typically be asked to upload a photo of your National ID (NID) or passport. This information is fully encrypted and kept secure. Once verification is complete, your withdrawal limit will increase.
Deposits and Withdrawals
Depositing money from bKash to tbije is completed within just a few seconds. Your account balance is usually updated instantly after a successful transaction. For any delays, contact support with your transaction ID.
The minimum deposit amount at tbije is ৳200 for all payment methods. The minimum withdrawal amount is ৳800. This limit applies whether you use bKash, Nagad, Rocket, or Upay. Additional verification may be required for larger withdrawal amounts.
tbije's standard withdrawal processing time is just 5 to 30 minutes. Funds are sent directly to bKash, Nagad, or Rocket. Bank transfers may take slightly longer. All withdrawals are completed through a secure and verified process.
tbije itself does not charge any additional fees for deposits or withdrawals. However, bKash, Nagad, or Rocket may apply their own transaction charges, which are set according to the respective mobile banking service's policies. Bank transfers may also carry the bank's own charges.
Yes, Nagad is a fully supported payment method at tbije. Go to the deposit section, select Nagad, enter the amount, and follow the on-screen instructions. Your balance will be updated instantly upon a successful transaction. The minimum deposit is ৳200.
Games and How to Play
To bet on BPL matches at tbije, go to the cricket section and select an ongoing or upcoming match. You can place bets on multiple markets including match winner, top batsman, total runs, and over/under. Review the odds carefully and set your budget before placing a bet.
tbije offers slot games from leading providers including PG Soft, Pragmatic Play, and JILI. Many popular games are available such as Fortune Tiger, Gates of Olympus, Sweet Bonanza, and Fortune Gems. New games are added regularly, so check out the slots section.
RTP (Return to Player) is the theoretical percentage of total bets that a game returns to players over the long term. Games with a higher RTP have a comparatively greater chance of returns, but each round is independent and results are random. tbije ensures fair play across all games.
Yes, tbije is fully mobile-friendly. All games, betting markets, and account features can be accessed directly from your smartphone browser. No separate app download is needed — just open tbije.cam and start playing.
tbije's live casino offers live roulette, blackjack, baccarat, live Sic Bo, and many more games with real dealers through Evolution Gaming and Ezugi. Enjoy the feel of a casino from home with HD streaming.
Bonuses and Promotions
When you open an account at tbije for the first time, you will receive a 200% welcome bonus on your first deposit, up to ৳20,000. This means if you deposit ৳1,000, you can start playing with a total of ৳3,000. Log in to your account and complete your first deposit to receive the bonus.
The wagering requirement for the tbije welcome bonus is 20x. This means you need to bet 20 times the bonus amount. For example, if you receive a ৳3,000 bonus, you will need to place a total of ৳60,000 in bets. The requirement is gradually met by playing slots, fishing, or casino games.
tbije has 5 VIP levels — Bronze, Silver, Gold, Platinum, and Diamond. You can move up to higher levels by playing regularly. Cashback of up to 0.3% per week is available at Bronze, 0.6% at Silver, 0.9% at Gold, 1.2% at Platinum, and 1.5% at Diamond.
Yes, tbije regularly offers new promotions — such as reload bonuses, cashback offers, tournament prizes, and special offers on occasions like Eid or Pohela Boishakh. Check our promotions section regularly for the latest offers.
Security and Responsible Gaming
Yes, tbije uses the highest standard of SSL encryption to keep your personal information secure. We never sell your information to third parties. All data is managed securely in accordance with our privacy policy.
Yes, as part of responsible gaming, tbije allows you to set daily, weekly, or monthly deposit limits. Setting these limits makes it easier to stay within your budget. Contact the support team for help changing your limits.
tbije offers a self-exclusion facility. To temporarily close your account for a set period or permanently, contact our 24/7 live chat support or send an email to [email protected]. We will take the necessary steps promptly.
Betting beyond your budget, repeatedly trying to recover lost money, and hiding gaming from family — these can be signs of addiction. If you feel you are losing control, take a break right away. Visit tbije's responsible gaming page for more information and links to support.
Yes, all games at tbije use certified Random Number Generators (RNG) from accredited game providers (PG Soft, Pragmatic Play, JILI, Evolution, Spribe, etc.). The result of every round is fully independent and does not depend on any previous result.
tbije offers live chat support in Bengali 24 hours a day, 7 days a week — this is the fastest way to resolve any issue. You can also reach us by email at [email protected]. Our support team is active on Bangladesh Standard Time (BST, UTC+6).
Still have questions? Get in touch with support
Our Bengali-speaking support team is always here for you. Chat directly via live chat or send your question by email — get a fast resolution to any issue.
24/7 Live Chat — Instant support in Bengali