tbije Privacy Policy — Your Information Is Our Responsibility
Your personal information is stored with the highest level of security at tbije. Read this policy to learn how we collect and use your information.
Introduction and Applicability
tbije ("we", "our" or "platform") operates a secure online betting and casino platform for users in Bangladesh. When you register, log in, or use any service on tbije, you agree to comply with this privacy policy.
This policy applies to tbije's main website tbije.cam and all services connected to it. This privacy policy is an integral part of our Terms and Conditions.
We believe that protecting the privacy of your personal information is our fundamental responsibility. In this document we have transparently explained what types of information we collect, why we collect it, how we store and use it, and what rights you have.
What Information We Collect
2.1 Information Provided Directly
When you create an account or use services on tbije, the following information is collected:
- Full name and date of birth (for age verification)
- Email address and contact details
- National ID card or passport number (for identity verification)
- bKash, Nagad, Rocket, or Upay account number (for transactions)
- Bank account details (for bank transfers)
- Your chosen password (stored in encrypted form)
2.2 Automatically Collected Information
When you use our platform, the following information may be collected automatically:
- IP address and device type
- Browser type and version
- Cookie and session data
- Logs of your activity on the platform (login time, game activity, etc.)
- Payment method used and transaction history
Purpose of Using Information
tbije uses your information only for lawful and specific purposes. The uses of collected information are described in detail below.
| Purpose of Information | Explanation |
|---|---|
| Account Management | Used for registration, login, identity verification, and account security. |
| Transaction Processing | Payment information is used to complete deposit and withdrawal processes. |
| Customer Support | Contact information is used to provide assistance via 24/7 live chat and email. |
| Legal Obligations | Used to prevent fraud, verify age, and ensure responsible gaming. |
| Platform Improvement | Used to analyze user experience and improve service quality. |
| Security Monitoring | Used to detect suspicious activity and ensure account security. |
Policy on Sharing Information
tbije does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, Upay, and banks to complete transactions.
- Technology Partners: Limited information is shared with trusted technology service providers who operate the platform and who comply with our privacy policy.
- Legal Requirements: Information may be provided in accordance with lawful instructions from legitimate authorities.
- Fraud Prevention: Cooperation with relevant agencies may occur to prevent potential fraud or deceptive activity.
Your information is not given to third parties for any purpose other than those listed above. We bind every partner to strict confidentiality agreements.
Cookies and Tracking Technologies
5.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. tbije uses cookies for the following purposes:
- To keep your login session active
- To remember your preferences and language settings
- To ensure platform security
- To analyze user behavior for service improvement
5.2 Cookie Control
You can disable cookies from your browser settings. Please note, however, that disabling certain cookies may cause some important features of tbije to not work properly, such as maintaining a login session or completing transactions.
We do not share your browsing habits with third-party advertising networks.
Data Protection and Security
tbije follows the highest industry security standards to protect your privacy. Our security measures include:
- SSL Encryption: All data transmitted between your browser and our servers is secured with 256-bit SSL encryption.
- Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
- Two-Factor Verification: An additional identity verification method is activated on suspicious login attempts.
- Firewall Protection: Our servers are protected with advanced firewall technology.
- Regular Security Reviews: Our security team regularly tests the system to identify vulnerabilities.
While we are committed to ensuring the highest level of security, no method on the internet is one hundred percent impenetrable. You are therefore requested not to share your password with anyone, and to immediately notify [email protected] if you notice any suspicious activity.
Data Retention Period
tbije stores your information only for as long as necessary. Information is stored and deleted according to the following policy:
- Active Accounts: All information is retained while the account remains active.
- Inactive Accounts: Even after an account is closed or deactivated, certain information may be retained for a limited period for legal requirements and fraud prevention.
- Transaction Records: Financial transaction information is kept in accordance with regulatory guidance.
- Log Files: Server logs are deleted at regular intervals after security analysis.
If you request account closure, all your personal information will be securely deleted after legal obligations have been fulfilled.
Your Rights Regarding Your Information
As a tbije user, you have the following rights over your personal information:
Right to Access Information
You may request to know what information we have stored about you.
Right to Correct Information
You may contact us to correct inaccurate or incomplete information.
Right to Delete Information
In certain circumstances you may request that your information be deleted.
Right to Object to Processing
You may object to the use of your information for specific purposes.
Right to Data Portability
You may request to receive your personal information in a portable format.
Right to Restrict Processing
You may request that processing be temporarily paused while information is being verified or a dispute is being resolved.
How to Exercise Your Rights
To exercise any of the above rights, contact us by email at [email protected]. We will verify your request and respond promptly. Processing time may vary depending on the nature and complexity of the request.
Protection of Minors' Information
tbije is for users aged 21 and above only. We do not knowingly collect any personal information from minors.
Age verification procedures are applied at the time of registration. If we become aware that information from a minor has been collected by mistake, we will immediately close that account and delete the relevant information.
If a parent or guardian believes their minor child has registered on tbije, please notify us immediately at [email protected].
Changes to the Privacy Policy
tbije reserves the right to amend or update this privacy policy as needed. In the event of any significant change, we will:
- Notify registered users by email
- Display the update date on the website
- Inform users of the changes upon accessing the platform
Continued use of the platform after any changes will be considered as your acceptance of the new policy. We recommend reviewing this page regularly.
Related Documents and Policies
Alongside this privacy policy, we recommend reading the following tbije documents:
- Terms and Conditions — Overall terms for using the service
- Responsible Gaming — Guidelines for safe and responsible gaming
- About Us — Introduction to the tbije platform
- FAQ — Answers to frequently asked questions
Have a Privacy Question?
Contact us for any question or concern about the protection of your information — we are always ready to help.