🛡 Safe and Responsible Gaming

tbije Responsible Gaming —
Fun with Protection

tbije believes online gaming is enjoyable only when it stays within limits. Our responsible gaming guidelines help keep you and your family safe.

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Gaming

What is responsible gaming and why is it important?

At tbije, we believe online betting and casino gaming is a form of entertainment — but it stays healthy only when a player remains aware of their own limits. Responsible Gaming means gaming in a way that keeps full control over time and money, and where gaming never harms other important areas of life.

With millions of users across Bangladesh in mind, tbije has built a platform where safety and transparency are the highest priorities. We want you to find enjoyment in every session — not stress or anxiety. On this page you can learn about our responsible gaming tools, age policy, and how to get support.

Remember: Online gaming is for entertainment only. If you feel gaming is having a negative impact on your life, do not delay — contact us right away.

Only those aged 21 years or older may create an account and play any game on the tbije platform. Protecting minors from gaming is our highest priority.

Our Responsible Gaming Tools

tbije provides several effective safety tools to help you keep your gaming under control.

Deposit Limits

You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately, and raising it requires a waiting period — lowering it can be done instantly.

Session Time-Out

If you do not want to play for longer than a set amount of time, set a session time limit. Once the set time is up, you will be automatically logged out.

Self-Exclusion

If you feel you need a break, take advantage of the option to close your account for 30 days, 90 days, or permanently. During self-exclusion you will not be able to access the platform.

Reality Check

Turn on pop-up notifications at set intervals to remind you how long you have been playing. This helps you take a break at the right time.

Gaming History Review

View your complete transaction and gaming history from your account. Knowing how much time and money you have spent makes it easier to make informed decisions.

24/7 Support

For any issue, our Bengali-language live chat support is available 24 hours a day, 7 days a week. We are always here for any concern or question about gaming.

Age Policy: 21+ Only

To create an account and play any game on tbije, you must be at least 21 years old. Protecting minors is our highest priority.

At registration we collect the information needed to verify age. If there is any doubt about an account, we may request additional verification at any time and reserve the right to suspend the account until verification is completed.

If there are any minors in your household, make sure your login details are kept secure and take care when sharing devices.

For those aged 21 and above only

Gaming by minors is strictly prohibited. tbije is firmly committed to the safety of minors.

  • Age verification is mandatory at registration
  • Suspicious accounts suspended immediately
  • Withdrawals blocked until identity is verified
  • Option to report underage users

Warning Signs of Problematic Gaming

Gaming can sometimes become a habit that has a negative effect on financial and mental health. If you or someone you know shows any of the following signs, it is time to pay attention:

  • Wanting to place more bets to win back money that was lost
  • Being unable to stop gaming or returning to it after quitting
  • Borrowing money from family or friends to fund gaming
  • Lying to family or loved ones about gaming
  • Neglecting work, studies, or family responsibilities
  • Feeling restless or irritable when unable to game
  • Gradually spending more and more money on gaming
  • Being unable to take your mind off gaming and thinking about it constantly

If you notice these signs, do not feel ashamed — reach out to our support team. Respond via our 24/7 live chat or at [email protected] — we will help you confidentially.

Financial Limits and Transaction Policy

An important part of responsible gaming is staying aware of your own financial limits. The following limits apply to all transactions on tbije:

Transaction Type Minimum Amount Methods Time
Deposit ৳200 bKash, Nagad, Rocket, Upay, Bank Transfer Instant
Withdrawal ৳800 bKash, Nagad, Rocket, Upay, Bank Transfer 5-30 Minutes

We advise you to only play with an amount that, if lost, will have no impact on your daily life. Never think of gaming as a source of income.

Steps to Get Help

If you feel gaming is becoming a problem, follow the steps below:

1

Assess your situation

Go through the warning signs above. Ask yourself honestly — is gaming having a negative impact on your life?

2

Set limits

Log in to your tbije account and set a deposit limit or session time-out. This takes effect immediately.

3

Use time-out or self-exclusion

If you feel it is needed, activate a temporary or long-term self-exclusion from your account settings. Making this decision is a sign of strength.

4

Contact our support team

Let our team know via live chat or at [email protected]. We will guide you in the right direction confidentially.

5

Seek expert help

If needed, consult a mental health professional or counselor. Your wellbeing comes first.

Our Commitment to Responsible Gaming

Ensuring Fair Play

The outcome of every game on tbije is completely fair and random. We do not manipulate the results of any game and maintain a level playing environment.

Data Protection

Your personal information and financial data are protected with SSL encryption. We never sell or share your information with third parties.

Transparent Rules and Terms

All rules for bonuses, wagering, and withdrawals are written out clearly. No hidden terms — you always know what you are getting.

Commitment to Support

For any question about responsible gaming, our Bengali-speaking support team is always ready. You are not alone — we are always here for you.

Frequently Asked Questions About Responsible Gaming

After logging into your account, go to the Settings section and look for the "Responsible Gaming" option. There you can set daily, weekly, or monthly deposit limits. Lowering your limit takes effect immediately. If you want to raise a limit, you will need to wait a specified period so you have time to reconsider your decision. Contact our live chat for more details.

For a temporary self-exclusion, once the set period (30 or 90 days) ends you can apply to reactivate your account. However, if you choose permanent self-exclusion, that is a long-term commitment — to rejoin you will need to contact our support team and follow a clear review process. Creating a new account during a self-exclusion period is not allowed.

If you notice signs of problematic gaming in someone close to you, start by having a calm conversation with them and encourage them to seek help. You can reach out to us at [email protected] or via live chat to let us know the situation. We will look into it confidentially. Consulting a mental health professional may also be helpful.

Yes, tbije strictly follows a 21+ age policy. Age verification is mandatory at registration. If there is any doubt about an account, additional documentation may be requested and the account will remain suspended until verification is complete. Stay careful about who uses your device and keep your login details away from anyone under 21.

Before self-exclusion or account closure, you are given the opportunity to withdraw your remaining balance. The minimum withdrawal amount is ৳800 and processing is usually completed within 5 to 30 minutes. Contact our live chat for more details.

In addition to everything on this page, you can find answers to common questions on our FAQ page. For any specific question, contact our 24/7 live chat or email [email protected]. Our Bengali-speaking support team is always here for you.

Enjoy Responsibly tbije

Know your limits, play responsibly, and enjoy gaming as entertainment. tbije is always by your side.

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For those aged 21 and above only • Play responsibly